Please check this web site periodically for updates and more information about our open positions.

All job seekers must meet the following requirements:

• Pass a security check that includes fingerprinting
• Have at least a high school diploma or GED
• Be legally able to work in the United States (two-year residency)
• Sign a sworn statement to protect Census data
• Pass a typing assessment test for some positions

Vangent is proud to serve on the team that is supporting Census 2010 by providing the people, process and operations for this historic event.

Lawrence, KS Call Center

Service Quality Assurance Supervisor
Supervise team of SQA monitors for productivity, quality. Provides feedback, coaches for improved performance.

Workforce Management Analyst


Actively recruiting now: Assign agent schedules for new and existing agents, create overtime schedules as necessary.

Phoenix, AZ Call Center

Dates for Interviews and Hiring
Leadership interviews begin in the fall, 2009. Interviews for other positions begin in December and continue through March 2010.

Other Information
No relocation assistance is available.   

Positions Available
About 250 positions; most positions are temporary.

Click here to apply for the following position(s):

• Call Center Supervisor

Additional information about positions at this location is listed below:

Call Center Supervisor
Lead a team of customer service representatives and meet customer service levels and quality of work. Responsible for productivity and quality of assigned teams.

Customer Service Representative I
Coming Soon--Entry level. Respond to questions from the general public, collect and enter Census form data via computer. Training provided.

Service Quality Assurance Monitor
Coming Soon--Oversee SQA programs, monitor site teams, assign workloads, compile data, trending reports and audits.

Phoenix, AZ Paper Data Capture Center

Document Preparation Clerk

Mail Receipt/Material Handler

Production Clerk

Scanner Operator

Sandy, UT Call Center

Call Center Supervisor
Actively recruiting now -- Lead a team of customer service representatives and meet customer service levels and quality of work. Responsible for productivity and quality of assigned teams. Fluency in English, Chinese, Vietnamese, Spanish, Korean or Russian a plus.

Human Resource Assistant
Provides administrative support for the Human Resource Department

Human Resource Coordinator
Provides administrative support for the Human Resource Department as well as interfacing with applicants and employees.

Operations Representative
Actively recruiting now -- Assist management with projects, provide operational insight to teams.

Senior Workforce Management Analyst
Actively Recruiting Now -- Lead workforce management activities for the call center using Aspect eWorkforce Management v7.1 software or related software (Blue Pumpkin, IEX, TCS, etc). Establish overall staffing needs for call center and monitor efficient scheduling for shift bids, capacity planning, volume forecasting and effective use of available staff.

Service Quality Assurance Monitor
Actively recruiting now -- Oversee SQA programs, monitor site teams, assign workloads, compile data, trending reports and audits.

Service Quality Assurance Supervisor
Actively recruiting now -- Supervise team of SQA monitors for productivity, quality. Provides feedback and coaches for improved performance.